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Ticket ID: 26902
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Creation Date: 12/16/2025 12:10 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.9.11396
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Language: English
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Views: 35
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Last Modification Date: -
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Platform:
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Level: Pending
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Modified By: -
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Support Request: Not Idle but still the Page Refresh/Reload executes
Good day, in my Kiosk config i have set a script, .bat file that only delete cache, temp files after 2700 seconds (45 mins) if idle mode when triggered from the screensaver option. But on this SiteKiosk Build 7305 i have noticed that even not idle mode, while browsing and reading on the webpage portal, the system reload itself and close everything (start fresh) again.
Could you please help me identify what might be triggered to this refresh/reload even if not in idle mode.
Please see screenshot for your reference.
