Ticket ID: 23477 Creation Date: 5/22/2017 7:01 AM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.5 Language: English
Views: 34427 Last Modification Date: 6/20/2017 10:59 PM Platform:
Level: Closed

Support Request: Run External Application

Description

Hello,
I am trying to get siteKiosk to run an external application i have created.
I have entered it in the applications panel and checked 'start application automatically'.
Also I've selected to keep SiteKiosk in the background.
If I click test, on the applications panel it runs just fine.
When I try to run through SiteKiosk - run once, the app only occupies a small window in the top left corner of the screen.

I am running in trial mode to ensure it will perform satisfactorily, before purchasing multiple copies.

I have used SikeKiosk in the past with external applications, but this time no success.

Thanks for any help.

Answer: (4)
Re: Run External Application 5/22/2017 3:14 PM
Under access/security, click the settings for block system critical windows and dialog boxes and go down until you see the word "Open*" with a red dot next to it. double click that and select "explicitly allow the display of this window", save your configuration and try running the application again. Also try running the external application in auto start mode and see if you get the same results.
Re: Run External Application 5/22/2017 9:25 PM
Are you able to manually maximize the windows to the full screen size? Can you replicate this behavior with a default config file?
Re: Run External Application 5/23/2017 6:35 AM
Thanks for the replies.
The solutions proposed seemed reasonable, but did not work for me.

Cheers
Re: Run External Application 5/23/2017 10:31 PM
Can you drag the application window? Are you able to move the mouse outside of the small square on the top left where the application is displayed? Are you able to manually maximize the windows to the full screen size? Can you replicate this behavior with a default config file?
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