Article ID: 22470
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Creation Date: 3/18/2016 1:22 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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ArticleType: FAQ
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Version: 8.5 (and later)
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Language: English
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Views: 83253
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Last Modification Date: -
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Platform: Windows
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Level: Closed
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Modified By: -
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FAQ: SiteKiosk installed on Windows 8.1 will not connect to SiteCafe
Applies to SiteKiosk on Windows 8.1:
If SiteKiosk will not connect to SiteCafe Server / display in SiteCafe Manager please check if the optional Windows update KB3134815 is installed
https://support.microsoft.com/kb/3134815
If you uninstall this optional Windows update (-->Control Panel-->Programs and Features-->View installed updates) it works again.
Otherwise check that TCP port 45540 is not blocked at any firewall between SiteKiosk and SiteCafe machine.